We're Hiring: Customer Service Team Members

We are looking for experienced and enthusiastic customer service team members to join our concierge team at Indooroopilly Shopping Centre. Our customers are everything to us. You will be working at the centre in a fun atmosphere where you will be helping to provide our customers with an exceptional experience.

This will be a brilliant opportunity to prove your customer service skills by:
  • Commitment to Guest Service Excellence.
  • Customer Service – Provide exceptional customer service, anticipating customer needs and acting immediately on complaints and customer service recovery.
  • Display attentive, discreet and approachable manner at all times.
  • Maintain a high level of presentation at all times by adhering to company presentation standards - outlined in style guide.
  • Log all customer and guest feedback.
  • Provide Retailer information to guests.
  • Log and monitor maintenance assistance requests.
  • Communication by telephone, fax and emails.
  • Identify new opportunities to improve the level of service being offered to tenants and visitors not only through the Service Desk but also in the Property as a whole.
If this sounds like you, please email your CV and cover letter to marketing.indooroopilly@ampcapital.com